Digwis Help Centre

Digwis is a research-based learning platform that makes scientific research easier to access, understand, and apply. It transforms complex research into short, practical Digs that help you stay up to date with relevant evidence without having to find, assess, and interpret the research yourself.

When you first join Digwis, you'll receive an email with instructions to set up and access your account. Once your account is set up, you can access Digwis anytime by logging in through your web browser or through the Kajabi mobile app using the email address and password associated with your account.

Getting started with Digwis is easy. Begin by watching the onboarding videos, which will introduce you to Digwis, show you how to navigate the platform, and explain how to access and use Digs in their different formats. Then, choose a Topic that interests you and start exploring your first Dig!

The research behind each Dig goes through a structured selection and quality assessment process. Research articles must meet Digwis’ criteria for relevance, recency, open access, and scientific quality before being selected. Each article is then independently assessed using AI-assisted tools and reviewed by researchers to ensure the evidence is reliable before it is transformed into a Dig.

A Dig is an evidence-based summary of a scientific research article, transforming key findings into clear, practical knowledge you can explore in about 10 minutes. Digs are available in text, podcast, and video formats, so you can choose how you prefer to learn.

See Onboarding Video 2 to learn more about Digs.

To listen to a Dig, scroll to the bottom of the Home page (or the left-hand panel) until you reach the Podcast section, then find and select the Dig you want to listen to.

Alternatively, use the search bar to enter the Dig title or Dig ID. Two versions will appear: select the one with “Podcast” in brackets at the end of the title.

See Onboarding Video 2 for a walkthrough of the platform and how to access Digs in different formats.

Each Topic includes a short quiz after every 6 Digs to reinforce key findings and help you check your understanding. Complete each quiz to test what you’ve learned, strengthen your understanding of the research, and receive a certificate of completion.

New Digs are added every Tuesday. You'll receive an email notification when a new Dig is published, so you can easily stay up to date with the latest additions.

New Topics are added regularly as Digwis expands its research library and explores new areas of interest. When a new Topic is added, you'll receive an email notification and will be able to find it alongside existing Topics in the Digwis platform.

Yes! You can translate Digs into your preferred language when accessing Digwis through the Google Chrome browser on your computer, tablet, or mobile device.

To translate a Dig, open it in Google Chrome and use Chrome’s Translate option. On a computer, right-click anywhere on the page and select Translate, then choose your preferred language. On a mobile device or tablet, open Chrome’s menu and select Translate, then choose your preferred language.

The translation applies to text only. Audio and video versions of Digs are not translated. Translation is also not currently available through the Kajabi app or Safari.

Download the Kajabi app on your mobile device by searching for “Kajabi” in your app store. Log in using the same email address and password you use to access Digwis in your browser, then select Digwis to access the platform.

See Onboarding Video 4 for a step-by-step walkthrough of accessing Digwis through the Kajabi app.

The Kajabi app version of Digwis works similarly to the browser version, allowing you to access and explore Digs directly from your mobile device.

See Onboarding Video 4 for a step-by-step walkthrough on how to navigate and use Digwis in the Kajabi app.

Yes! You can access Digwis directly through a web browser on your computer, tablet, or mobile device without downloading the Kajabi app. Simply log in using the email address and password associated with your Digwis account.

Yes! You can access Digwis on multiple devices, including your computer, tablet, and mobile device. Simply log in using the same email address and password associated with your Digwis account.

If you’re having trouble logging in, first make sure you’re using the email address associated with your Digwis account and that your password is entered correctly. If you’ve forgotten your password, select “Forgot Password?” on the login page to reset it.

If you’re still unable to log in, submit a Digwis Support Request using the form at the bottom of this page, and our team will be happy to help.

Select “Forgot Password?” on the Digwis login page and enter the email address associated with your account. You'll receive an email with instructions to reset your password.

If you don't receive the reset email, check your spam or junk folder. If you’re still having trouble, submit a Digwis Support Request using the form at the bottom of this page.

If you’re not receiving Digwis emails, first check your spam or junk folder and confirm that you’re checking the email address associated with your Digwis account. You can also add the Digwis email address to your contacts or safe sender list to help prevent future emails from being filtered.

If you’re still not receiving emails, submit a Digwis Support Request using the form at the bottom of this page, and our team will be happy to help.

To change the email address associated with your Digwis account, submit a Digwis Support Request using the form at the bottom of this page. Include your current email address and the new email address you would like to use, and our team will help you update your account.

If Digwis isn’t showing in your Kajabi account, first make sure you’re logged in with the same email address associated with your Digwis subscription. Try logging out and back in, or refreshing the Kajabi app or browser.

If Digwis still doesn’t appear, submit a Digwis Support Request using the form at the bottom of this page, and our team will help restore your access.

If a Dig isn’t loading, try refreshing the page or closing and reopening the Kajabi app. You can also check your internet connection and try accessing the Dig from a different browser or device.

If the issue continues, submit a Digwis Support Request using the form at the bottom of this page and let us know which Dig you’re trying to access.

If a Dig’s audio isn’t playing, try refreshing the page or closing and reopening the Kajabi app. Check your internet connection and device volume, and try accessing the audio from a different browser or device.

If the issue continues, submit a Digwis Support Request using the form at the bottom of this page and let us know which Dig you’re trying to listen to.

If you’re not yet a Digwis subscriber, try signing up for the newsletter again and double-check that you’ve entered your email address correctly.

If you already have a Digwis account, check your notification settings:

1. Select your profile in the top-right corner.
2. Go to Settings.
3. Under Profile Settings, check that all relevant "Set Notifications” toggles are turned on.

If language translation isn’t working, first make sure you’re accessing Digwis through the Google Chrome browser, as translation is not currently available through Safari or the Kajabi app.

Try refreshing the page and selecting Chrome’s Translate option again. If the issue continues, make sure your Chrome browser is up to date or try accessing Digwis from another device using Google Chrome.

For additional help with Chrome’s translation feature, visit the Google Chrome Help Center for troubleshooting and support.